Debtors – Collection Process
Once goods are delivered the Signed Delivery Note and Invoice must be submitted to the end user
and Finance department for payment. Some institutes require the end-user or their department
administrator to upload the documentation onto the system for payment. Please ensure this is done
and follow-up every 2-3 days to ensure this is done. Once this is done, please confirm with the
finance department if all is in order and when will payment be made. Always try for a sooner date for
payment. Request remittances.
All remittances should be saved in the invoice register folder in a remittance sub-folder.
Remittance for all outstanding payments must be collected by the last working day of every month.
Laren will confirm if payments are received according to remittances and mark as paid on the Invoice
register. Once completed, Shante can mark as paid on Sage.