Service Plan
- For every Service Plan sold the Aftersales Support Admin is required to create a Service Data Template for the corresponding OC folder
- For every Service Plan sold the Aftersales Support Admin is required to create a calendar reminder in the Aftersales Support Calendar
- The Title of the of the event needs to contact the “Proposed Service for Company name INVOICE#”
- The reminder needs to be set for 14 days before the anniversary date.
- Upon receiving the reminder, the Aftersales Support Admin is required to schedule the Service / Maintenance.